At Selinno Limited, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.

1. Introduction

Selinno Limited (“we,” “us,” “our”) respects your privacy. This policy applies to your use of our services, website, and interactions with us. By engaging with Selinno, you agree to the collection and use of your information as described in this policy.

2. Collection of Your Information

We collect information about you to improve your experience and communicate with you about our products, services, and promotions.

Types of Information Collected:

  • Name.
  • Contact information (email, phone, address).
  • Location.
  • Computer or network details (IP address, browser type, etc.).
  • Interactions with us, including purchase history and inquiries.
  • Billing and purchase details.

3. How We Use Your Information

We use the information collected for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about our products, services, and promotions.
  • To verify your identity and assist with account access.
  • To improve and personalize our website and customer experience.
  • To analyze trends and enhance our products and services.
  • To protect the security and integrity of our business and website.

You can choose not to receive marketing and promotional communications from us. To opt out, contact us at Support@Selinno.co.nz.

4. Website and Data Security

We take your security seriously and protect your information using industry-standard encryption and secure storage systems.

  • Encryption: All sensitive information is encrypted and transmitted using Secure Sockets Layer (SSL) technology.
  • Access Controls: Only authorized personnel can access your information.

Ensure you log out of shared devices after using our website to prevent unauthorized access.

5. Cookies and Website Tracking

Our website uses cookies to:

  • Personalize your browsing experience.
  • Store preferences and improve functionality.
  • Track usage patterns to enhance website performance.

You can disable cookies through your browser settings, but this may affect certain website features.

6. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only:

  • To comply with legal obligations or enforce our terms and conditions.
  • To protect the rights, property, or safety of Selinno, our users, or others.
  • With trusted service providers (e.g., payment processors, logistics partners) for business operations.

7. Third-Party Websites

Our website may contain links to third-party websites. Selinno is not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

8. Your Rights

You have the right to:

  • Request a copy of the personal information we hold about you.
  • Correct inaccuracies in your information.

To make a request, email us at Support@Selinno.co.nz.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically.  Any changes will be posted on our website, with the updated policy effective immediately upon publication.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us:

Email: Support@Selinno.co.nz